What's Next?
You love the house....and now you want to reserve it for your group

Further details

1 Just say the words “We want this house!” and we will send you the tenancy agreement online.
2 ALL of your group need to sign it electronically within 5 working days
3 You need to pay your security deposit in full - via electronic transfer - once you have completed steps 2 and 3 the house will be reserved for you
4 You need to send us a copy of your passport via email
5 Your deposit will be protected by a government approved tenancy deposit scheme. These schemes have been mandatory since 2007.
6 As well as completing an application form with their own details, each member of the group will be asked to provide the name of a person who will act as their guarantor. This is usually a parent or guardian, who agrees to guarantee the tenant’s performance under the terms and conditions of the AST for the duration of the tenancy. Your guarantor will then need to sign the relevant form and prove their identity
7 Your first instalment of rent will need to be paid in full before you move in
8 We charge no signing up fees or contract fees - They're unnecessary, dated and stop you from getting the most for your money.
9 We are very happy to send a sample contract to your parents and answer any questions they may have.
10 You’ll need to provide us with details of a parent or guardian who would be prepared to guarantee that you will pay your rent and fulfil the terms of your contract with us. As the majority of young people have not as yet been able to establish a credit history or provide references from previous addresses, we require that they have their obligations guaranteed by their parents or guardians. Guarantors stand surety for (guarantee) rental payments and any other tenancy obligations. Essentially, they are the landlord’s insurance policy against tenancy default. If the tenant does default, the guarantor pays the landlord the rent, as well as any losses, expenses or damages where the tenant fails to carry out his/her obligations under the lease agreement. All tenants must have their tenancy obligations guaranteed before they can move into a house.
11 As a student, you are currently exempt from Council Tax, but ONLY IF YOU COMPLETE THE RELEVANT DOCUMENTATION. In most cases, you will need to access the council website online, complete an exemption form and return it to the council together with the Council Tax Exemption Forms that the University should provide you with. It’s really important to remember that if you don’t complete and return these forms, the Council will charge you Council Tax.
12 If  it’s urgent, we’re available 7 days a week, but for routine maintenance stuff its best to send us an email or use our property management portal so that we can track your problem till its solved. We have a team of tradesmen ( including plumbers, electricians etc ) on call, who will respond ( usually very quickly ) if anything goes wrong.
13 All of our houses are Internet ready. All you need to do is find a service provider and activate the line.
14  Every one of our houses comes equipped with a flat screen TV in the communal lounge - some also have a TV in each bedroom. But ALL have aerial points in bedrooms too
15 Gas and Electricity - This depends very much on usage. As a rough guide, for a 6 bedroom house (figures estimated in 2017), you should budget for around £10 per person per week. This will usually be enough to take care of water, internet and TV licence too. As long as you’re energy -conscious, it should even leave you with some left over
16 Contracts are usually for 52 weeks, unless you are taking one of our houses which is being refurbished (these tenancies are often slightly shorter).

Other contact info

Telephone number: +44 (0) 7770 337 710
Telephone number: +44 (0) 121 769 2062

Email address: info@mystarfish.net

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